FAQs...Can't see the answer to your particular question below? Please get in touch - We're here to help.
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Our Rings
What Metals Do You Work In? - We work in all the main precious metals, White Gold, Yellow Gold, Rose Gold, Platinum and Palladium. In addition we can source rings for you in Titanium and Zirconium.
What About A Bit Of Bling? - We can supply a wide range of precious and semi precious stones. Whether it's the most popular stones such as diamonds and sapphires or some thing a bit more off the wall we'll do our best to find what you're looking for.
Most Wedding Rings Leave A Gap When Worn Next To My Engagement Ring. What Can I Do? - There are a range of solutions to eliminate or minimise the gap between rings and our consultant will be happy to talk you through the different options to see what's right for you.
I Don't Want To Part With My Engagement Ring! - Unlike most jewellers if you want a shape around wedding ring we won't normally need to take your engagement ring from you. We have a unique system which we developed some years ago that allows us to get a perfect fit remotely in all but a handful of cases.
Do You Do Engraving? - Yes we do. Some engraving we do in-house and for more elaborate work we have a network of experienced hand engravers we can call upon.
What About A Bit Of Bling? - We can supply a wide range of precious and semi precious stones. Whether it's the most popular stones such as diamonds and sapphires or some thing a bit more off the wall we'll do our best to find what you're looking for.
Most Wedding Rings Leave A Gap When Worn Next To My Engagement Ring. What Can I Do? - There are a range of solutions to eliminate or minimise the gap between rings and our consultant will be happy to talk you through the different options to see what's right for you.
I Don't Want To Part With My Engagement Ring! - Unlike most jewellers if you want a shape around wedding ring we won't normally need to take your engagement ring from you. We have a unique system which we developed some years ago that allows us to get a perfect fit remotely in all but a handful of cases.
Do You Do Engraving? - Yes we do. Some engraving we do in-house and for more elaborate work we have a network of experienced hand engravers we can call upon.
The Consultation & Design Process
How Long Does A Consultation Normally Take? - We find most consultations last an hour or less. We'll give you as long as you need but we know your time is precious so we'll try not to out stay our welcome.
How Much Does A Consultation Cost? - Nothing, Nada, Nil - It's Free!
Do I Have To Buy Anything? - Absolutely not! We'd love it if you did and our prices are very competitive but you're under no obligation at all. What's more all prices are guaranteed for a week or two after the consultation so there's no need to rush your decision.
What If I Don't Know What I Want? - That's fine. Our consultant will guide you through the design process one step at a time, offering expert advice and exploring all the options to discover what's right for you.
And If I Do Know? - Great! Just tell us. We'll have samples on hand to help you confirm the details and fine tune the specificationsand then we'll give you a price.
How Much Does A Consultation Cost? - Nothing, Nada, Nil - It's Free!
Do I Have To Buy Anything? - Absolutely not! We'd love it if you did and our prices are very competitive but you're under no obligation at all. What's more all prices are guaranteed for a week or two after the consultation so there's no need to rush your decision.
What If I Don't Know What I Want? - That's fine. Our consultant will guide you through the design process one step at a time, offering expert advice and exploring all the options to discover what's right for you.
And If I Do Know? - Great! Just tell us. We'll have samples on hand to help you confirm the details and fine tune the specificationsand then we'll give you a price.
Lead Times & Payments
When Should I Order My Ring? - When you're ready but as far in advance as possible. It's never too early and prices rarely ever come down but they might well go up over time.
How Long Do They Take To Make? - We normally quote a lead time of 12-16 weeks for wedding rings and approx 6 weeks for engagement, eternity or other jewellery. If you need something quicker than this please give us a call - If we can, we will.
How much deposit do you need? - We normally ask for a 50% deposit when you place your order and the balance when your rings are ready.
Do You Offer Credit? -We do offer payment plans (Interest free) for weddings that are more than 12 months away and offer a degree of flexibility where lead times are shorter but all rings must be paid for in full before you take delivery as we do not have a credit licence.
What Payment Methods Do You Accept? - We accept cash, online bank transfers, standing orders and credit / debit cards.
How Long Do They Take To Make? - We normally quote a lead time of 12-16 weeks for wedding rings and approx 6 weeks for engagement, eternity or other jewellery. If you need something quicker than this please give us a call - If we can, we will.
How much deposit do you need? - We normally ask for a 50% deposit when you place your order and the balance when your rings are ready.
Do You Offer Credit? -We do offer payment plans (Interest free) for weddings that are more than 12 months away and offer a degree of flexibility where lead times are shorter but all rings must be paid for in full before you take delivery as we do not have a credit licence.
What Payment Methods Do You Accept? - We accept cash, online bank transfers, standing orders and credit / debit cards.
